Policies & Disclosures

Three-Business-Day Cancellation Window

Participants who wish to cancel their booking may do so within three (3) business days from the date they receive their written booking confirmation. Cancellation must be submitted in writing by email to hala@buildadream.nyc. The date and time stamp of the cancellation email will be used to determine whether the request falls within the window. Cancellations by phone, text, or verbal communication will not be accepted.

Cancellations within this window will receive a refund of all payments made, less any applicable third-party payment processing fees charged by the booking platform. Processing fees are non-recoverable. The Participant will be notified of the applicable processing fee at the time of booking confirmation.

All Payments Non-Refundable After Three Business Days

After the three (3) business day window has expired, all payments are non-refundable under any circumstances, including but not limited to:

• Personal scheduling conflicts or change of plans
• Illness, injury, or medical condition
• Family emergency or bereavement
• Professional or work-related obligations
• Flight cancellations, delays, or missed connections
• Weather events, natural disasters, or force majeure
• Government-issued travel restrictions or advisories
• Failure to obtain a valid passport, visa, or required travel documents
• Change of mind or personal preference

No exceptions will be made. No credits, future travel vouchers, or alternative compensation will be offered. This is exactly why travel insurance is strongly required for all Participants.

No Pro-Rated Refunds for Activity Opt-Outs

Recharge Retreat: Belize is sold as an all-inclusive experience. Participants who choose not to participate in any scheduled activity, excursion, meal, ceremony, or session are not entitled to a pro-rated refund, partial credit, or price reduction of any kind, regardless of reason.

Payment Schedule

Booking Transfers

Transfer requests must be submitted in writing to hala@buildadream.nyc by August 1, 2026. Transfers are at the sole discretion of the Organizers, are not guaranteed, and are subject to approval without explanation. Early bird discounts are non-transferable.

Organizer-Initiated Cancellation

If the Organizers cancel the Retreat entirely, Participants will receive a full refund within fifteen (15) business days. The Organizers are not responsible for Participant costs including airfare, insurance premiums, or visa fees. Reasonable modifications to the itinerary do not constitute a cancellation and do not entitle the Participant to a refund.

Travel Insurance — Strongly Required

Recharge and Refer — Referral Rewards

Earn $50 per referral (maximum $150 for 3 referrals) when your referred guest pays in full by August 31, 2026. Rewards may be redeemed as cash 30 days post-retreat, or as credit toward a future Glow or BAD Inc. experience. Non-transferable. Expires 12 months from issuance.

Governing Law

This Refund Policy is governed by the laws of the State of New York. Participants from all states consent to New York jurisdiction. Consumer concerns: NY Division of Consumer Protection (800) 697-1220 or dos.ny.gov/consumer-protection.

Parties to This Agreement

This agreement is between the Participant and Build A Dream Incubator Inc. (owned and operated by Hala Maroc) and Glow Event Management & Travel Group (owned and operated by Kim Avilez), collectively the "Organizers," both operating under the laws of the State of New York. By clicking to confirm their booking, the Participant agrees to all terms herein.

Acknowledgment of Risk

The Participant acknowledges that international travel involves inherent risks including but not limited to terrorism, political instability, weather events, illness, medical emergencies, vehicular accidents, property loss, and differing legal and governmental systems. Medical facilities in Belize may not be of the same quality as those in the United States. The Participant voluntarily and knowingly assumes all such risks.

Health and Physical Condition

The Participant certifies they are in good physical health and have not been advised by a medical professional to refrain from participating in this Retreat. Activities include cave tubing, extended walking, swimming, and excursions in tropical weather. Participants must disclose medical conditions, dietary restrictions, or accessibility needs to kim@gloweventmanagement.com by September 15, 2026.

Third-Party Suppliers and Independent Contractors

The Organizers do not own or operate Mahogany Hall Boutique Resort, transportation companies, excursion operators, tour guides, or food service providers. All such parties are independent contractors. The Organizers are not liable for any negligent or willful act or failure to act by any third-party supplier.

Disclaimer: 1:1 Coaching Sessions and Excursion Providers

Private sessions including the Functional Movement Screening (Tony Books Avilez), Financial Coaching (Kim Avilez), and Social Branding Session (Hala Maroc) are independent professional services. The Organizers make no warranty regarding outcomes. Participants choose to participate voluntarily and at their own risk. The Organizers are not responsible for recommendations or bookings by tour operators, excursion providers, or transportation companies, or for any independently arranged activities.

Release of Liability, Waiver, and Indemnification

The Participant agrees to indemnify and hold harmless the same parties for all losses, claims, or liabilities arising from the Participant's acts or conduct in connection with the Retreat.

Note: Certain states limit the enforceability of pre-injury liability waivers. Nothing here waives rights non-waivable under applicable law. This release does not apply to gross negligence or willful misconduct by the Organizers.

Individual Proprietor Protection

The release, waiver, and indemnification extend to Hala Maroc, Kim Avilez, and Tony Books Avilez each in both their official and personal individual capacities. The Participant expressly waives any right to assert that the corporate structure should be disregarded to impose personal liability on Hala Maroc or Kim Avilez.

Compliance with the Laws of Belize

The Participant is fully responsible for knowing, understanding, and complying with all applicable laws of Belize throughout the Retreat. Ignorance of local law is not an accepted defense. Any Participant who violates Belizean law may be required to leave the Retreat immediately, without refund, and at their sole expense for all costs of early departure including flights, accommodations, and any legal fees or fines incurred.

Photo, Video, and Media Release

The Participant grants the Organizers the irrevocable right to use their photo, video, voice, name, and likeness for promotional purposes without compensation. Participants who do not consent must notify the Organizers in writing at hala@buildadream.nyc before the Retreat start date. Failure to notify constitutes consent.

Participant Responsibilities

• Valid passport required — must be valid for at least 6 months beyond October 22, 2026
• Airfare not included — book flights to BZE (Belize City) independently
• Review U.S. State Department and CDC travel advisories for Belize before departure
• Arrive at the designated airport pickup location at the confirmed transfer time
• Conduct themselves consistent with the values and spirit of the Retreat community

The Organizers reserve the right to remove any Participant whose behavior is disruptive or harmful, without refund and without further liability.

Itinerary Modifications and Force Majeure

The Organizers may modify the itinerary, accommodations, or programming at any time due to weather, safety concerns, vendor availability, or circumstances beyond their control. Such modifications do not constitute a cancellation and do not entitle the Participant to a refund.

Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of New York. Disputes shall first be addressed through good-faith written communication. Unresolved disputes are subject to the exclusive jurisdiction of the courts of the State of New York. Consumer concerns: NY Division of Consumer Protection (800) 697-1220.

1. Desire to Participate and Acknowledgment of Hazards

By proceeding with this booking, the Participant confirms their desire to travel with Build A Dream Incubator Inc. (owned and operated by Hala Maroc) and Glow Event Management & Travel Group (owned and operated by Kim Avilez) on the Recharge Retreat: Belize. The Participant understands that travel may be hazardous and may involve the risk of injury, sickness, and possibly death, as well as damage to personal property. Risks include but are not limited to terrorism, temperature extremes, terrain, weather, diseases, vehicular accidents, equipment failures, search and seizure of property by customs or governmental authorities, and differing legal requirements. Some diseases may not produce symptoms during the trip but may occur after. Medical facilities in Belize may not be of the quality of those in the United States.

2. Social, Cultural, and Legal Differences

The Participant understands that the social, cultural, political, legal, and governmental systems of Belize may differ significantly from those in the United States. Behavior normal or acceptable in the United States may be illegal or unacceptable in Belize and may result in penalties, fines, or imprisonment. The Participant accepts full responsibility for knowing and complying with all applicable Belizean laws throughout the Retreat. Any Participant who violates Belizean law may be removed from the Retreat immediately, without refund, at the Organizers' sole discretion, and at the Participant's sole expense for all departure costs.

3. Schedule Changes and Third-Party Transportation

The Participant understands there may be delays and sudden schedule changes and cancellations. The Organizers are not responsible for injuries or accidents arising from the negligent acts of third-party transportation companies. All transportation providers are independent contractors.

4. Physical Condition and Health Certification

By proceeding with this booking, the Participant certifies they are in good physical health and have not been advised by a qualified medical professional to refrain from participating. Retreat activities include cave tubing, swimming, extended walking in hot weather, and other physical excursions. If a medical professional has deemed the Participant unfit to travel or participate, the Participant acknowledges the risk of their participation.

5. Water Activities, Dangerous Activities, and Equipment

The Participant understands that water sports and aquatic activities including cave tubing, river swimming, ocean swimming, and beach activities may be dangerous. The Organizers are not responsible for providing lifeguards or other water safety personnel. The Organizers cannot guarantee the functionality, usability, safety, or condition of any devices, vehicles, vessels, watercraft, or equipment used during activities. All participation in water and physical activities is undertaken entirely at the Participant's own risk.

6. Organizer Safety Precautions — Good Faith Only

Reasonable safety precautions taken by the Organizers are made in good faith only and do not constitute a warranty, representation, or guarantee of safety. The Organizers are not responsible for the Participant's personal safety. The Participant knowingly, voluntarily, and intelligently agrees to assume all risks associated with travel to and throughout Belize.

7. Voluntary Assumption of All Risks

The Participant voluntarily and knowingly assumes all risks, both known and unknown, arising from participation in the Retreat, including but not limited to bodily injury, illness, property damage, disability, and death.

8. Off-Itinerary Activities

Activities undertaken outside the Organizer-sponsored itinerary, including any services or activities booked through or with the assistance of tour operators or local vendors, are undertaken entirely at the Participant's own risk and at no responsibility to the Organizers.

8A. Independent 1:1 Coaching and Professional Sessions

Private sessions including the Functional Movement Screening Assessment (Tony Books Avilez), Financial Goal Setting and Coaching Session (Kim Avilez), and Social Branding Strategy Session (Hala Maroc) are independent professional services not provided by, warranted by, or guaranteed by the Organizers. Participants choose to participate voluntarily and entirely at their own risk. The Organizers are released from all liability for any physical injury, financial loss, or any other result arising from these sessions.

9. Full Release of Liability

Note: Certain states limit the enforceability of pre-injury liability waivers. Nothing herein waives rights non-waivable under applicable law. This release does not apply to gross negligence or willful misconduct by the Organizers.

10. Photo, Video, and Media Release

The Participant grants the Organizers the irrevocable right to use their photo, video, voice, name, and likeness for promotional purposes without compensation. Failure to notify the Organizers of non-consent before departure constitutes consent to media use.

11. Payments — Irrevocable and Non-Refundable

All payments are irrevocable and non-refundable after the three (3) business day cancellation window. The Participant is not entitled to a pro-rated refund for any included element of the Retreat they choose not to participate in.

12. Indemnification

The Participant agrees to defend, indemnify, and hold harmless Build A Dream Incubator Inc., Glow Event Management & Travel Group, Hala Maroc individually, Kim Avilez individually, Tony Books Avilez individually, and their respective agents and representatives for all losses, claims, and liabilities arising from the Participant's acts or conduct in connection with the Retreat, including any legal consequences arising from failure to comply with the laws of Belize.

13. U.S. State Department and CDC Travel Advisories

By proceeding with this booking, the Participant confirms they have reviewed or will review, prior to departure, the applicable travel advisories issued by the U.S. Department of State and the Centers for Disease Control and Prevention (CDC) relating to travel to Belize. The Participant accepts full responsibility for compliance with any health or safety requirements identified in those advisories.

14. Travel Insurance — Strongly Required

The Participant understands that Build A Dream Incubator Inc. and Glow Event Management & Travel Group strongly require the purchase of trip cancellation insurance and travel medical insurance prior to the Retreat. The Organizers are not liable for any loss arising from the Participant's failure to obtain adequate coverage. For guidance: kim@gloweventmanagement.com.

14A. Individual Proprietor and Facilitator Protection

The Participant expressly agrees that the release, waiver, and indemnification herein extend to Hala Maroc, Kim Avilez, and Tony Books Avilez each in both their official and personal individual capacities. The Participant expressly waives any right to assert that the corporate structure of either organization should be disregarded for the purpose of imposing personal liability on Hala Maroc or Kim Avilez. This individual protection is a material and essential term of this Waiver.